Terms of service

Effective Date: September 14, 2026

Welcome to Folkly Beauty. These Terms of Service (“Terms”) govern your access to and use of our online store, website, products, checkout features, and related services.

For purposes of these Terms, “Folkly Beauty,” “we,” “us,” and “our” refer to Folkly Beauty. “You,” “your,” and “customer” refer to any visitor, purchaser, or other person using our store.

By browsing our website, submitting an order, purchasing merchandise, or otherwise using our services, you agree to these Terms together with the policies made available on our website, including our Privacy Policy, Shipping Policy, and Return and Refund Policy.

If you do not agree with these Terms, please discontinue use of our store.

1. CONDITIONS OF USE

You may use Folkly Beauty only for lawful purposes and in accordance with these Terms.

By using our store, you represent that you have the legal capacity to enter into a binding transaction under applicable law or have appropriate authorization from a parent or legal guardian where required.

You agree not to:

Use our store for fraud or other unlawful activity;
Provide materially false or misleading information;
Impersonate another person;
Attempt unauthorized access to accounts, systems, or data;
Circumvent website security measures;
Introduce malware, viruses, or harmful code;
Abuse payment or promotional systems;
Violate intellectual property or privacy rights; or
Violate applicable federal, state, or local law.

We may restrict or suspend access when reasonably necessary to protect our customers, systems, or business against fraud, unlawful activity, security risks, or material violations of these Terms.

2. PRODUCT PRESENTATION

Folkly Beauty makes reasonable efforts to describe and display merchandise accurately.

Product information may include:

Images;
Size or quantity;
Color;
Packaging;
Materials or ingredients, when applicable;
Product characteristics;
Intended use; and
Other relevant details.

Actual product appearance may differ slightly from images because of screen settings, lighting, manufacturing variations, packaging revisions, or production updates.

We may update product listings when necessary to correct errors or reflect legitimate changes.

Nothing in these Terms permits Folkly Beauty to knowingly make false or misleading statements regarding merchandise.

3. AVAILABILITY OF PRODUCTS

All products are subject to availability.

An item appearing on our store is not a guarantee that stock will remain available until the order is fulfilled.

We may reasonably:

Limit quantities;
Discontinue merchandise;
Correct inventory errors;
Remove unavailable products;
Restrict availability by destination; or
Change the products offered through our store.

If a paid product becomes unavailable and we cannot fulfill your order, we will provide an appropriate resolution, including a refund where required by applicable law.

4. PRICES AND CURRENCY

Unless otherwise stated, prices displayed through our U.S. store are expressed in U.S. Dollars (USD).

Prices may change before an order is completed.

The final checkout total may include:

Merchandise charges;
Applicable discounts;
Shipping charges;
Sales tax; and
Other charges disclosed before purchase.

Customers should review the full checkout total before submitting payment.

5. WEBSITE AND PRICING ERRORS

Despite reasonable efforts, our website may occasionally contain unintended errors involving:

Product descriptions;
Prices;
Inventory;
Promotions;
Discounts;
Shipping information;
Images; or
Other website content.

We may correct such errors when discovered.

If a material error affects an order already submitted, we may contact you with corrected information and provide reasonable available options, which may include confirmation, cancellation, or refund.

We will not knowingly use an error to impose undisclosed or misleading terms on a customer.

6. PAYMENT AUTHORIZATION

Payment methods available to you will be displayed during checkout.

Payments may be processed by Shopify, Shopify Payments, banks, card networks, or other authorized payment providers.

By providing payment information, you represent that:

You are authorized to use the payment method;
The information provided is accurate;
The billing information is valid; and
You authorize payment of the amount displayed at checkout.

Payment providers may independently approve, decline, delay, or review transactions for security, authorization, or fraud-prevention purposes.

7. ORDER REQUESTS

Submitting an order through Folkly Beauty constitutes a request to purchase the selected merchandise.

An automated confirmation generally confirms that your order was received. It does not necessarily mean that your order has already entered shipment.

Orders remain subject to reasonable review for:

Inventory availability;
Payment authorization;
Accurate customer information;
Shipping eligibility;
Fraud prevention; and
Other legitimate fulfillment requirements.
8. REFUSAL OR CANCELLATION OF ORDERS

Where permitted by law, Folkly Beauty may decline or cancel an order for legitimate reasons such as:

Product unavailability;
Obvious pricing or technical errors;
Failed payment authorization;
Suspected fraudulent activity;
Duplicate or abnormal transactions;
Incorrect or incomplete customer information;
Shipping restrictions; or
Material violations of these Terms.

If we cancel an order after payment has been collected, we will provide the appropriate refund in accordance with applicable law.

9. CUSTOMER INFORMATION

Customers are responsible for providing accurate information during checkout.

Please verify your:

Name;
Email address;
Telephone number;
Billing information;
Delivery address; and
Order contents.

If you identify an error after submitting an order, contact us promptly at:

support@folklyskin.store

We will make reasonable efforts to assist, but we cannot guarantee changes after fulfillment has begun or a package has been transferred to a carrier.

SHIPPING AND FULFILLMENT
10. STANDARD SHIPPING — ORDERS BELOW $70

For eligible U.S. orders with a merchandise subtotal from $0.00 through $69.99, Standard Shipping costs:

$8.00

11. FREE STANDARD SHIPPING

For eligible U.S. orders with a merchandise subtotal of $70.00 or more, Standard Shipping is:

FREE

Unless otherwise stated at checkout or in a specific promotion, the qualifying subtotal is generally calculated after applicable discounts and before taxes.

12. EXPRESS SHIPPING

Where available, Express Shipping costs $15.00.

Availability may depend on:

Destination;
Product type;
Inventory location;
Carrier service; or
Other fulfillment considerations.

Available shipping methods and charges will be displayed before checkout is completed.

13. SHIPPING TIME REPRESENTATIONS

When Folkly Beauty states a shipment timeframe, we intend to have a reasonable basis for believing that the order can be shipped within that timeframe.

If no shipment timeframe is stated, applicable U.S. federal requirements governing Internet merchandise orders will apply.

Under the Federal Trade Commission's Mail, Internet, or Telephone Order Merchandise Rule, a seller generally must have a reasonable basis to expect shipment within an advertised timeframe or, if no timeframe is stated, within 30 days.

If an order cannot be shipped within the applicable period, we will follow the delay and cancellation requirements imposed by applicable law.

14. DELAYED ORDERS

If we learn that an order cannot be shipped within the promised or otherwise applicable timeframe, we will provide the notice and options required by applicable law.

Depending on the circumstances, this may include:

Informing you of the delay;
Providing a revised shipment date;
Requesting your consent to continue waiting;
Giving you the option to cancel; or
Providing the applicable refund.

If merchandise cannot be shipped, we may cancel the order and provide the appropriate refund.

15. DELIVERY ESTIMATES

Shipment and carrier delivery are separate stages.

Delivery estimates supplied by Folkly Beauty or a carrier are not guaranteed arrival dates unless expressly identified as guaranteed.

Delivery may be affected by circumstances outside our reasonable control, including:

Severe weather;
Natural disasters;
Carrier network disruptions;
Transportation delays;
Holiday volume;
Labor disruptions;
Government restrictions;
Incorrect addresses supplied by customers; or
Other unforeseen events.

Nothing in this section eliminates obligations imposed on Folkly Beauty by applicable law.

16. LOST, DAMAGED, OR MISSING PACKAGES

If your order appears to be lost, damaged during transit, significantly delayed, or marked as delivered when you cannot locate it, please contact:

support@folklyskin.store

Please provide your order number and relevant:

Tracking details;
Delivery information;
Photographs; or
Other supporting documentation.

We may coordinate with the shipping carrier to investigate the shipment.

Available remedies will depend on the circumstances, carrier information, our published policies, and applicable law.

CUSTOMER PURCHASE POLICIES
17. RETURNS, REFUNDS, AND EXCHANGES

Our separately published Return and Refund Policy governs ordinary:

Return eligibility;
Refund requests;
Exchanges;
Damaged-product claims; and
Customer-requested cancellations.

Customers should review that policy before completing a purchase.

Nothing in these Terms is intended to waive or restrict any statutory consumer right or remedy that applicable law does not permit a merchant to waive.

18. PROMOTIONS AND DISCOUNTS

Folkly Beauty may occasionally provide:

Discount codes;
Promotional pricing;
Bundled offers;
Free-shipping promotions;
Seasonal discounts; or
Other special offers.

Promotions may be subject to:

Expiration dates;
Product exclusions;
Minimum purchase requirements;
Customer eligibility requirements; or
Usage limits.

Unless otherwise stated, promotions may not be combined and have no cash value.

We may reject fraudulent, manipulated, duplicated, or unauthorized promotional use where permitted by law.

19. THIRD-PARTY SERVICES

Our online store may rely on third parties for services such as:

Ecommerce infrastructure;
Payment processing;
Shipping;
Fraud prevention;
Analytics;
Communications; and
Other operational functions.

These providers may be governed by their own terms and privacy practices.

Folkly Beauty is not responsible for the independent conduct of third parties except where applicable law provides otherwise.

20. EXTERNAL WEBSITES

Our website may contain links to websites or services operated by third parties.

A third-party link does not necessarily mean that Folkly Beauty owns, endorses, or controls that service.

Customers should review the policies and terms of external websites before submitting personal information or completing transactions through them.

21. CUSTOMER REVIEWS AND CONTENT

If you voluntarily provide a review, photograph, testimonial, suggestion, comment, or other material, you represent that you have the legal right to provide that content.

Submitted content must not:

Be knowingly false or misleading;
Infringe intellectual property;
Violate privacy rights;
Be defamatory or unlawful;
Contain malicious software; or
Constitute fraudulent material.

To the extent permitted by applicable law, material voluntarily submitted for publication may be used by Folkly Beauty under a non-exclusive, royalty-free license for legitimate website, business, and promotional purposes.

22. INTELLECTUAL PROPERTY

Unless otherwise stated, original materials appearing through Folkly Beauty—including branding, photographs, graphics, written materials, designs, and logos—are owned by or licensed to Folkly Beauty.

Use of our website does not transfer ownership of this intellectual property.

You may not reproduce, modify, distribute, sell, republish, or commercially exploit protected materials without authorization except where applicable law permits otherwise.

Third-party intellectual property remains the property of its respective owners.

23. PRIVACY

Our collection and processing of personal information are governed by our separately published Privacy Policy and applicable privacy laws.

Please review our Privacy Policy together with these Terms for information concerning how personal information may be collected, used, disclosed, retained, and otherwise processed.

LEGAL CONDITIONS
24. PROHIBITED CONDUCT

You may not use Folkly Beauty to:

Commit fraud;
Violate applicable laws;
Infringe another person's rights;
Misrepresent your identity;
Circumvent security controls;
Introduce malicious software;
Obtain unauthorized access;
Collect personal information unlawfully;
Interfere with website operations; or
Engage in other abusive or unlawful conduct.

We may take reasonable measures to prevent or investigate prohibited activity.

25. WEBSITE AVAILABILITY

We make reasonable efforts to keep our online store operational.

However, access may sometimes be limited because of:

Maintenance;
System upgrades;
Technical failures;
Security incidents;
Hosting disruptions;
Third-party outages; or
Other operational circumstances.

We may modify or discontinue website features where reasonably necessary.

26. WARRANTIES AND DISCLAIMERS

To the maximum extent permitted by applicable law, our website and related online services are provided on an “as is” and “as available” basis except where an express or legally required warranty applies.

We do not guarantee that:

Website access will always be uninterrupted;
Every technical problem will immediately be corrected;
Every product will remain continuously available; or
Every feature will remain permanently available.

Nothing in these Terms limits warranties, protections, or remedies that applicable law does not permit a merchant to waive.

27. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Folkly Beauty and its representatives will not be responsible for indirect, incidental, special, or consequential damages resulting solely from use of our website where such liability may lawfully be limited.

Any limitation applies only to the extent enforceable by law.

Nothing in these Terms excludes liability or consumer remedies that cannot lawfully be excluded.

28. INDEMNIFICATION

To the extent allowed by applicable law, you agree to indemnify Folkly Beauty against third-party claims resulting directly from:

Your unlawful use of our services;
Your material violation of these Terms; or
Your infringement of another person's legal rights.

This provision does not require you to indemnify Folkly Beauty for our own unlawful conduct where such an obligation would not be legally enforceable.

29. FLORIDA CONSUMER PROTECTION

Folkly Beauty operates from Florida and intends to conduct its business in accordance with applicable Florida and federal consumer protection laws.

Nothing in these Terms authorizes:

False product representations;
Misleading pricing;
Deceptive promotional claims;
Unfair shipping representations;
Unconscionable business practices; or
Other unfair or deceptive conduct.

Nothing in these Terms is intended to waive any statutory consumer right or remedy that applicable law does not permit a merchant to waive.

30. GOVERNING LAW

Except where mandatory consumer law requires otherwise, these Terms and transactions involving Folkly Beauty will generally be governed by the applicable laws of the State of Florida and applicable federal laws of the United States, without regard to conflict-of-law principles.

This provision does not remove mandatory consumer protections that may apply under applicable law.

31. SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, or unenforceable by a competent authority, that provision will be limited or severed only to the extent necessary.

The remaining provisions will continue in effect.

32. TERMINATION OR RESTRICTION

You may stop using our website at any time.

Folkly Beauty may restrict or terminate access where reasonably necessary because of:

Fraud;
Unlawful activity;
Material Terms violations;
Serious security threats; or
Abuse of our systems.

Termination does not eliminate rights or obligations that arose before termination.

33. OTHER STORE POLICIES

These Terms should be read together with the other policies published by Folkly Beauty, including our:

When another policy specifically addresses an issue in greater detail, that policy will generally govern that issue, subject to applicable law.

34. CHANGES TO THESE TERMS

We may revise these Terms from time to time to reflect legitimate changes to:

Products;
Business operations;
Store functionality;
Payment systems;
Shipping practices;
Applicable laws; or
Regulatory requirements.

The revised Terms will be published on our website with an updated effective date.

Changes generally apply prospectively unless applicable law requires otherwise.

35. CONTACT INFORMATION

For questions concerning these Terms of Service, an order, or Folkly Beauty, please contact:

Folkly Beauty
1871 Parrsboro St NW
Palm Bay, FL 32907
United States

Email: support@folklyskin.store
Phone: (321) 693-9661